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Archive for the Working with Clients Category

You Can’t Deliver Walmart Services and Expect Saks Prices

You Can’t Deliver Walmart Services and Expect Saks Prices

I have to admit that pricing is one of the toughest issues we face in this industry. Here’s why: Price too low and you devalue what you offer, you’ll attract low-quality clients, and you’ll face burnout – very quickly I might add. Some of your potential best […]

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What Is Your Unique Value Proposition?

What Is Your Unique Value Proposition?

Your unique value proposition (UVP) is something about your service or product, such as an innovation or feature, that makes your brand, company, product or service attractive to buyers. You need to be able to identify your UVP (which is also called a Unique Selling Point or […]

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How much of your political beliefs should you share online?

How much of your political beliefs should you share online?

It was only one week ago that we elected Donald Trump as our 45th President of the United States. It was a surprise outcome and the conversation is quite different than expected. Nowhere else did this become more apparent than in my social media feeds –  everything from […]

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Should you charge your client for your learning curve?

Should you charge your client for your learning curve?

Have you ever had a client ask you to do something that you’ve never done before, maybe something outside of your normal skillset? Maybe they need you to customize that new WordPress theme, or create a new banner for a Facebook Group, or even learn how to […]

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What to Do When You Lose a Client

What to Do When You Lose a Client

Nothing can feel worse than losing a client. It feels like a personal attack. It makes you question everything you thought was true about yourself and your business. But, the truth is you can bounce back if you know what to do when you lose a client. […]

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Providing Clients Value via Your Website

Providing Clients Value via Your Website

Your website should provide information to your target audience in order to attract your ideal clients to your offerings. But, it should also, without anyone ever having to make a purchase, offer some kind of value to the visitors. The great thing about focusing on value for your […]

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Why You Need a Contract as a Virtual Assistant

Why You Need a Contract as a Virtual Assistant

Sometimes the legalities of doing business as a virtual assistant can seem daunting. But don’t be overwhelmed. It’s not hard to make a contract at all. A contract can be very simple or very complicated (it’s up to you), but the important point is that you do […]

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How to Deal with Slow Payers

How to Deal with Slow Payers

There are a few different types of slow payers. First of all, there are slow payers who will always pay and are super reliable, such as government contracts or large corporations who often pay invoices on a net 30 or net 60 payment plan. Second, the slow […]

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7 Reasons to End a VA/Client Relationship

7 Reasons to End a VA/Client Relationship

When it comes to being a virtual assistant (VA), sometimes it becomes necessary to end a business relationship. It doesn’t necessarily mean that something is wrong with the person as a human being, but it may mean that you’ve both outgrown each other. Or some other reason […]

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Conditioning Your Prospects and Clients

Conditioning Your Prospects and Clients

When you have prospects and clients, it’s important to stay in touch as often as possible. Here are 7 tips on how to do that.






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