I’m Lisa, and I’ve trained hundreds of virtual assistants to launch their dream business, scale, and systemize. All my secrets are here in the shop, so let’s get started!
Which best describes you?
I’m a new VA or thinking about becoming one
I’m a seasoned VA looking to leverage or get better clients
I just need better systems & processes in my life
Ready for the next level?
I’ve got everything you need to LAUNCH, GROW, and SYSTEMIZE your business: forms, templates, planners, action kits, courses, & done-for-you systems!
VAs rave about our training
ONE MONTH after joining Profitable Packages and moving my clients to packages, I created 3 high-end profitable packages resulting in my biggest-earning month of the year!
Before taking Lisa’s Profitable Packages course, I was struggling with how to put my service and support packages together. I am now completely organized around my support packages. As a result, I’m getting paid what I’m worth and my clients are getting results – it’s a win-win!
As a result of implementing the lessons I’ve learned in the course , I added $44,000.00 to the bottom line within the first 4 months of finishing the course. My advice for those thinking of taking this course is to DO IT!
Snag the secrets from a veteran VA with 15 years of experience and worked with hundreds of clients
I’m Lisa Wells. As your Virtual Assistant Trainer, I have the tools that will help you not only survive – but thrive as a VA.
As your guide, I can tell you I’ve been there – and I started there. I started my career as a virtual assistant and built an incredibly successful practice. From there and in my work as a guide to thousands of virtual professionals, I’ve honed all the knowledge and experience you need to know to get it right – right now.
I want you to get your headspace back. I want you to have clients you love and know how to charge what you’re worth, not by the hour. Because I’ve already been where you are, I know how to get you there – and more than anything – I want you to get there so you can see and embrace your value!
for Building Your Business
DEAL OF THE WEEK
Customer Service Templates
What You Get:
- Best Practices, Documentation & Systems – Use this template to train your customer service team on your best practices.
- Customer Service FAQ Template – includes 30 of the most common questions, typical for an online business, and suggested answers. You can modify the answers to fit your business needs.
- Customer Service Email Templates – 13 different customer service email templates you can quickly customize for your own business.
- Refund Policy Templates – I’ve included simple policies for a variety of business models.
- Getting Customer Feedback Templates – includes a sample customer survey template you can customize to get valuable information back from your customers.
As you can see, these templates and tools will help you with all aspects of setting up your customer service and retention program, so you can continue to grow your business with more and happier customers.
Simple Systems for Virtual Assistants
Grow, market, organize, and scale your business with FREE simple systems!
With short actionable insights brought to you every week, Systems Sunday videos have earned its spot as *can’t miss* watching for thousands of results-driven virtual pros just like you.
RECENTLY ON SYSTEMS SUNDAY
Working with Clients
In this video, I show you some important tips on how to stay in touch with new contacts and why you need to drop the “just checking in” line and what to do instead.
Marketing / Automation
In Time Trap #4: Overthinking Service Offering/Package Creation we go over 4 steps to make sure this time trap doesn’t cause you to miss out on clients, market reach, and reputation.