How do you think your clients are going to respond if you deny them what they want? Especially if the thing you are denying is something they are used to receiving?
While it’s true that clients are never happy when you deny them, it’s a myth that they will always get angry.
It’s also a myth that clients will get fed up and stop working with you if you turn them down. Not so! The irony here is that the more accommodating you are, the less your clients will value you – and the more they will expect.
This month’s theme is Destress Your Business and in today’s episode, I give you strategies on how to get comfortable with saying ‘no’ to clients plus the best way to say ‘no’ to a client and have that client not resent you for it.