Archive for the Customer Service Category

The New Best Practices for Exceptional Customer Service

The New Best Practices for Exceptional Customer Service

Providing excellent customer service may be one of the most important things you will do in your business. After all, if you do this part poorly, you’ll lose current customers and perhaps future customers too when they find out. In the meantime, read the following new best

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How to Delight Your Client or Customer

How to Delight Your Client or Customer

Today, virtual assistants have to go a lot further to please their clients and customers than in the past. The experience of each and every client and customer is important to the point of VA businesses having to consider the experience of one user over the masses.

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Digital Download Dollars – Tangibles vs Digital

Digital Download Dollars – Tangibles vs Digital

Whether you’re an affiliate marketer or a product owner, you get to choose how much you get paid to promote something. As a product owner, obviously you set the price. As an affiliate, you seek out products that have a good commission. Digital downloads usually have a

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Eight Better Email Management Tips 

Eight Better Email Management Tips 

Sometimes email feels like more burden than it’s worth. But the truth is, email is a valuable tool that has revolutionized the way that we work. When used correctly, email is a terrific time saver and productivity tool. For many of us, without access to the type of email we’re used to using today we would not have the careers that we have. But, for it to remain a tool of productivity and not a drag, it’s important to learn how to manage it better. Here’s how:

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Customer Service Trends to Be Aware Of 

Customer Service Trends to Be Aware Of 

Even if you’re a business of one, you can provide excellent customer service simply by being aware of current trends.

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You Don’t Need a System for Customer Service

You Don’t Need a System for Customer Service

When you and your staff really know your customers – who they are, what they need, what they care about – and then address that, you earn customer respect and build customer loyalty. Through consistency and completeness you develop trust and long-term relationships. The result? Your customers are happy and buy more and more often. Your revenue stream is long term and not highly variable because you give your customers what they want. They give you loyalty and repeat business.

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