Continuing with Part 2 of the 5-part series for Powered-Up Processes…
In Part 2, you’ll work on the high-impact process you selected for improvement in Part 1. You’ll precisely document what you’re currently doing in that process, so you have a clear picture of all the steps.
Only when you have a clear idea of how you’re currently doing things will you be able to move on to identify exactly where the problems lie, and where you’ll be able to make improvements.
Ultimately, the person best placed to document a process is the person who usually carries out the tasks. At the very least it should be someone who has good knowledge about the context of the process, its start and end points, and its objective or outcome.
This 5-part series will include a worksheet each week to help you simplify and streamline your process.